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Families For Improved Care

Aging Related:

Access America for Seniors 


Association For Protection of the Elderly - South Carolina -

728A West Main, Suite 127

Lexington, SC  29072

(803) 356-6535 / FAX: (803) 356-6212



Citizens Committee to Protect the Elderly -

3813 Bonney Road

Virginia Beach, VA  23452

(757) 498-8600 / FAX: (757) 498-8774


Bernadette Ambolo


ElderAction: Ideas for Older Persons and Their Families  

Elder Web: Organizations: Fraud & Abuse  


U.S. Administration on Aging, U.S. Department of Health and Human Services -

These brief ideas for action from the Administration on Aging offer information for older Americans and their families on depression, physical fitness, food, vaccinations, diabetes, caregivers, home care, and more.  


University Center on Aging and Health

Case Western Reserve University

Cleveland, Ohio  44106-7131 




Caregivers - Today's Caregivers Online Newsletter –


Consumer Groups:


Consumer Coalition for Quality Health Care

1275 K Street, NW, Suite 602

Washington, DC  20005

(202) 789-3606

A national, non-profit membership organization of consumer groups dedicated to protecting and improving the quality of health care for all Americans. To fulfill its mission, the Consumer Coalition advocates for consumer protection and quality improvement programs and policies in the public and private sectors. Our members are a diverse group of organizations representing over 35 million people that include the elderly, children, the disabled, nurses, hospital workers and public employees. 


Consumer World - 

Consumer World is a public service, non-commercial guide cataloging over 2000 of the most useful consumer resources. 


FAMSA - Funeral Consumers Alliance - A Federation of Nonprofit Consumer Information Societies - FAMSA is dedicated to a consumer's right to choose a meaningful, dignified, and affordable funeral.


Families USA 

1334 G Street, NW
Washington, DC 20005
(202) 347-2417 (FAX)
(202) 628-3030 (Voice)

This is a national nonprofit, non-partisan organization dedicated to the achievement of high-quality, affordable health and long-term care for all Americans.  Families USA works at the national, state and community levels to: manage a grassroots advocates' network of organizations and individuals working for the consumer perspective in the national and state health policy debates. Membership in the network, asap! and its subgroup, the Medicaid Advocacy Network, is free to advocates.  It distributes timely information and mobilizes people for action when appropriate; act as a watchdog over government actions affecting health care, alerting consumers to changes and helping them have a say in the development of policy; provide training and technical assistance to -- and work collaboratively with -- state- and community-based organizations as they address critical health care problems in their communities and state capitals; produce highly-respected health policy reports describing the problems facing health care consumers and outlining steps to solve them; conduct public information campaigns about the concerns of health care consumers using sophisticated media techniques that reach many millions of Americans through television, radio, newspaper and other print outlets; serve as a consumer clearinghouse for information about the health care system; help organizations secure public benefits for lower-income people through use of our innovative computerized benefit information services; work in concert with a wide range of organizations -- from business to consumer to health provider organizations -- towards the achievement of health care that is high-quality and affordable for all Americans. 


Helping. org -

Everyone should have this site in their "favorites" on their web browsers.  It has one of the best internet tool kits I have seen.  It lists internet sites useful for finding - people, organizations, maps and directions, internet search engines, on line dictionaries and encyclopedias, statistics, federal government sources, state and local government sources, legal research sites, etc.  


National Association of Consumer Advocates - 

Is are a nation-wide association of over 500 attorneys and consumer advocates who have a wide range of experience curbing abusive and predatory business practices and promoting justice for consumers. You can find, within this site, contact information for bar associations in the 50 states; many of which offer attorney referral services (a function that NACA does not perform); as well as a useful resource list of our members, who may be able to answer particular questions about the laws in your state. There are also links to consumer-friendly sites, and articles reprinted from our bi-monthly newsletter, The Consumer Advocate.   

Elder Abuse: 

Elder Abuse –


Elder Abuse –


Elder Abuse and Neglect –


Elder Abuse Prevention –


National Center on Elder Abuse - 

Provides elder abuse information to professionals and the public; offer technical assistance and training to elder abuse agencies and related professionals; conduct short-term elder abuse research; and assist with elder abuse program and policy development.  


Nursing Home Abuse –


Nursing Home Abuse and Neglect Information Center –


Nursing Home Abuse and Nursing Home Neglect in Texas -


Nursing Home Abuse Board –


Patient and Elder Abuse –


American Bar Association - Commission on Legal Problems of the Elderly

Is dedicated to examining the law-related concerns of older persons. Established by the American Bar Association in 1978, the Commission has sought to improve legal services for the elderly, particularly through involvement of the private bar, and has explored legal issues surrounding long-term care, surrogate decision-making, individual rights, guardianship, housing, social security, elder abuse, and other public benefit programs. The 15-member multidisciplinary commission includes lawyers, judges, physicians, professors, aging network leaders, and advocates for older persons.  


Center for Advocacy for the Rights and Interests of the Elderly -

1315 Walnut Street, #1000

Philadelphia, PA  19107

(215) 545-5728 / (215) 545-5372



Center for Medicare Advocacy

Is a private, non-profit organization which provides education, advocacy, and legal assistance to help elders and people with disabilities obtain necessary healthcare. We focus on the needs of Medicare beneficiaries, people with chronic conditions, and those in need of long-term care. The organization is involved in education, training and litigation activities of importance to Medicare beneficiaries nationwide.  


The Center of Social Gerontology

Is a non-profit research, training and social policy organization dedicated to promoting the individual autonomy of older persons and advancing their well-being in society. TCSG has pursued this goal through a wide variety of projects, including serving since 1985 as an Administration on Aging - funded National Support Center in Law & Aging.  


Brookdale Center on Aging  

Coalition - Institutionalized, Aged & Disabled, Inc.

c/o Brookdale Center on Aging

425 East 25th Street, Room 818

New York, NY  10010

(212) 481-4348 / FAX: (212) 481-5069

Geoff Lieberman


Michigan Poverty Law Program - 

Is a cooperative effort of the Legal Services of Southeastern Michigan and the University of Michigan Law School. Our goals are: to support the advocacy of legal aid programs, to coordinate advocacy for the poor among those programs and to assure that a full range of advocacy continues on behalf of the poor.  


Ohio Department of Aging
Long-term Care Ombudsman/Elder Rights Hotline
50 W. Broad St./9th Floor
Columbus, Ohio 43215-3363
Toll free: 1-800-282-1206

Whenever problems arise between clients and providers of long-term care services, an ombudsman can be called on to help.  These clients include residents of nursing homes and adult care facilities, as well as those who receive community-based long-term care services such as transportation or home-delivered meals.  


National Senior Citizens Law Center -

Provides information and assistance to advocates concerning legal problems of the aged.  The Center's offices monitor legislative and administrative activities and proposals keeping attorneys abreast of new developments in such areas as government benefits, age discrimination, nursing homes, private pensions, alternative to institutionalization.  


Pro Seniors  - Long-Term Care Ombudsman

Founded in 1975, Pro Seniors is a nonprofit organization that offers free legal and long-term care help to older adults. We give Ohio residents age 60 and older the advice and information they need to solve their legal and nursing home, adult care facility, and home health care problems. Pro Seniors also help Ohio residents under age 60 with Medicaid waiver problems. 

Pro Seniors, Inc.

Long Term Care Ombudsman

105 East Fourth Street, Suite 1715

Cincinnati, OH 45202-4008

Telephone: (513) 345-4160 / FAX: (513) 621-5613

Mary Whittle


Long Term Care: 

Advocacy Center for Long-Term Care -

2626 East 82nd Street, Suite 220

Bloomington, Minnesota  55425

(612) 854-7304 / FAX: (612) 854-8535


Kathleen Kelso

Is an independent, non-profit organization run by and for, the residents of nursing facilities.  Founded in 1972, the Advocacy Center encourages residents and their families to participate fully in decision-making within their nursing and boarding care homes and within the long-term health care system as a whole.  They assist in the organization of resident and family councils in nursing facilities, provides training and technical assistance.


Long Term Care Menu – Directory of Web Sites on Aging –


Mom and Dad’s Long Term Care –

Nursing Homes: 

Expert Pages -

The original and leading directory of expert witnesses and consultants - Article: Suggested Minimal Guidelines for Nursing Homes or Other Long-Term Care Facilities. 


Hospital Accreditation - Joint Commission on Accreditation of Healthcare Organizations

One Renaissance Boulevard

Oakbrook Terrace, IL  60191

(708) 916-5600  


Kansas Advocates for Better Care  -

913 Tennessee, Suite 2

Lawrence, KS  66044-6940

(785) 842-3088 / FAX:  (785) 749-0029



Missouri Coalition Quality Care -

P. O. Box 7165

Jefferson City, MO  65102

(573) 634-8717 / FAX: (573) 635-1648



National Aging Information Network - 

Care and Case Management Information 

Nursing Homes Information 

Falls and Hip Fractures Information 


National Citizen's Coalition for Nursing Home Reform

1424 16th Street, NW Suite 202

Washington, DC  20036-2211

(202) 332-2275 

Organized in 1975, is dedicated to improving the quality of life for nursing home and boarding home residents and ensuring  a consumer voice in the long-term care system.  Its nationwide membership pursues such activities at national, state, and local levels, and provides information about problems and solutions at all levels.  NCCNHR's information clearinghouse makes this information available to concerned families, citizens, groups and professionals working in long-term care.  NCCNHR analyzes legislative and regulatory developments to assist consumers in responding to proposed changes.  It provides education and advocacy training to advocates and ombudsmen nationwide, including coordinating the National Long Term Care Ombudsman Resource Center. 


National Committee for Quality Assurance - Health Plan Accreditation

2000 L Street, NW, Suite 500

Washington, DD  20036

(202) 955-3500  


Nursing Home Info. – The nationwide nursing home directory -


Nursing Home Information –


Nursing Home Information –


Nursing Home & Long Term Care Topics –


Nursing Home Compare -

The nursing Home Database is the primary purpose of this database is to provide understandable information about the performance of every Medicare and Medicaid certified nursing home in the country. It is very important to visit the nursing homes under consideration in addition to using this database.  


Nursing Home Report Cards–


Nursing Home Reporter from Senior Care Resources

SeniorCare Resources brings these inspection results to you in their on-line database. It contains the results of the 4 most recent annual inspections of the 17,367 nursing homes in the United States.  


Texas Advocates for Nursing Home Residents -

500 East Anderson Lane, Apt. 234W

Austin, TX  78752

(512) 719-4757 / FAX: (512) 719-5057


Beth Ferris and

P. O. Box 763143

Dallas, TX  75376

(972) 572-6330 - phone/fax 

E-mail: - Lou O'Reilly

E-mail: - Glenda Smelser


United People for Better Nursing Home Care -

P. O. Box 13124

Arlington, TX  76094-0124

(888) 376-HOPE (4673) 


Katherine Bates and

P. O. Box 610099

Houston, TX  77208-0099

(888) 376-HOPE (4673) / FAX: (817) 265-1234

Robert Lampkin


National Association of Nutrition and Aging Services

Is a professional membership organization with members drawn primarily from persons working in or interested in the field of aging, community-based services, and nutrition and the elderly.  




Arkansas Advocates for Nursing Home Residents

9901 Satterfield Drive

Little Rock, AR 72205

(501) 884-6728 – Nancy Johnson

E-mail: (Preferred)

(501) 225-4082 (home) – Virginia Cross




Bay Area Advocates for Nursing Home Reform

Lawyer Referral Service

1610 Bush Street

San Francisco, CA 94109

Telephone: (415) 474-5171

Patricia L. McGinnis


California Advocates for Nursing Home Reform

1610 Bush Street

San Francisco. CA  94109

(415) 474-5171

(800) 474-1116 - toll free 


Patricia L. McGinnis


California Law Center on Long Term Care

1453 Mission Street, Suite 520

San Francisco, CA 94103

Telephone: (415) 951-2636

Jane Hawkins


Center for Health Care Rights (CHCR)

520 South Lafayette Park Place, Suite 214

Los Angeles, CA  90057

(213) 383-4519

Audrey Kraus


Citizens Serving Long Term Care Residents

1212 Broadway, Suite 606

Oakland, CA 94612-1824

(510) 465-1065 / FAX: (510) 465-1050


Dorothy Epstein


Foundation Aiding the Elderly

9718 Lincoln Village Drive, #202

Sacramento, CA  95827

(916) 481-8558 / FAX (916) 364-0948

Carole Herman


Healthcare and Elder Law Programs Corp.

1404 Cravens Avenue

Torrance, CA 90501

Telephone: (310) 533-1996 / FAX: (310) 533-1949


Edward W. Long


National Health Law Program

2639 South LaCienega Blvd.

Los Angeles, CA  90034

(310) 204-6010


Laurence M. Lavin



Advocates for Loved Ones in Nursing Homes

224 Ledyard Street

New London, CT  06320

(860) 739-5859


Cathy Wilson


Connecticut Citizen’s Coalition for Nursing Home Reform


Legal Assistance Resource Center of Connecticut, Inc.

80 Jefferson Street

Hartford, CT 06106

(860) 278-5688 x15


Jane McNichol 



National Health Law Program, Inc.

1101 14th Street, NW, Suite 400

Washington, DC  20005

(202) 289-7661 / FAX: (202) 289-7724

Claudia Schlosberg


Washingtonians Improvement of Nursing Homes

4958 Brandywine Street, NW

Washington, DC   20005

(202) 966-7760

Janet Wells



Coalition to Protect America's Elders

8094 Buck Lake Road

Tallahassee, FL  32311

(850) 216-2727 / FAX: (850) 216-1930



Florida Advocates for Nursing Home Improvement

P. O. Box 165

Dunedin, FL  34697-0165

(813) 734-5765 / FAX: (813) 734-5765

Toll-free: (888) 647-3367

E-mail: fanhimg@aolcom


Nursing Home Hotline Patrol

6429 Gulfport Boulevard South

St. Petersburg, FL  33707-3000

(813) 347-0953 / FAX: (813) 347-5683

Fran Sutcliffe


Quality Care Advocates, Inc.

P. O. Box 2213

Port Charlotte, FL  33949-2213

(941) 743-0987 / FAX: (941) 625-1964

Linda Pounds



Illinois Citizens For Better Care

220 South State Street, Suite 800

Chicago, IL  60604

(312) 663-5120

Wendy Meltzer


Nursing Home Monitors

6111 Vollmer Lane

Godfrey, IL  62035

(618) 466-3410 / FAX: (618) 466-3410

Violette King



United Senior Action

1920 West Morris Street, Suite 246

Indianapolis, IN  46221-1540

(317) 634-0872 / FAX: (317) 687-3661


Paul Severance



P. O. Box 3208

Evansville, IN  47731

(812) 423-2927 / FAX: (812) 454-7332

Judith G. Dockery



Cease Abuse, Neglect, Dignify Life for the Elderly in Kentucky

16022 Ellington Run

Ashland, KY  41102-9654

(606) 928-6237 

Ann Earl



Citizens for Quality Nursing Home Care

P. O. Box 56041

New Orleans, LA  70156

(504) 586-1627 / FAX: (504) 586-1627


Allan Pincus



Advocates for Enhanced Long Term Care -

(for residents of Maryland)

6453 Overbrook Street

Falls Church, VA  22043

(703) 241-8338 / FAX: (202) 293-1094


Ilene Henshaw



Cape United Elderly

P. O. Box 954

Hyannis, MA  02601

(508) 771-1727 / FAX: (508) 775-7488


Susan Drinan Bowes


Living is for the Elderly

27 Maple Street

Arlington, MA  02476

(781) 646-1000 x 4733 / FAX: (781) 641-4201

Liane Zietz


Nursing Home Ombudsman Project

Age Center of Worcester Area

51 Harvard Street

Worchester, MA 01609

Telephone: (508) 755-4388 / FAX: (508) 799-8921

Joyce Plumb



Actions! Coalition for Improvement of Nursing Homes

P. O. Box 51463

Livonia, MI  48151-1463

(248) 988-7139 (24 hour voice mail)

FAX: (734) 525-3535


Catherine Wallace


Citizens for Better Care

4750 Woodward Avenue, Suite 410

Detroit, MI  48201

(313) 832-6287 /  FAX: (313) 832-7407

Victor Weipert


Voices of the Elderly

14170 Mulberry

Southgate, MI  48195

(734) 285-1507

Raelene Nowak



Advocacy Center for Long-Term Care

221 Center Street

Mankato, MN  56001

(507) 387-4234 / FAX: (507) 387-4234

Marie Crawford



Montana Coalition for Nursing Home Reform

P. O. Box 7583

Missoula, MT  59807

(406) 543-5761

Alice Campbell



Nebraska Advocacy Services, Inc.

522 Lincoln Center Building

215 Centennial mall, South

Lincoln, NE  68508

(402) 474-3183


Eric Evans


Nebraska Advocates for Nursing Home Residents

5315 North 105th Plaza, #5

Omaha, NE  68134

(402) 493-8780 / FAX: (402) 397-3801


Mona G. Phelps


Nebraska Advocates for Nursing Home Residents

10050 Regency Circle, #525

Omaha, NE  68114

(402) 397-2801

Bill Seidler



Community Health Law Project

185 Valley Street

South Orange, NJ 07079

(973) 275-1175 / FAX: (973) 275-5210



Community Health Law Project

114 West State Street

Trenton, NJ 08608

(609) 392-5553 / FAX: (609) 392-5369

Steven Leder


New Jersey Coalition for Nursing Home Reform

391 Hall Court

South Orange, NJ 07079

(973) 762-7955

Meyer S. Schreiber



New Mexicans for Quality Long Term Care

P. O. Box 1712

Belem, NM 87002

(505) 864-7534 / FAX: (505) 864-7534

J. C. Beverly, President



Friends & Relatives of the Institutionalized Aged (FRIA)

11 John Street, Suite 601

New York, NY 10038

(212) 732-4455 / FAX: (212) 732-6945


Nursing Home Community Coalition of N. Y. State

11 John Street, Suite 601

New York, NY 10038

(212) 385-0355 / FAX: (212) 732-6945


Cynthia Rudder



Friends of Resident In Long Term Care

3301 Womans Club Drive, Suite 103

Raleigh, NC  27612

(919) 782-1530

Marlene Chasson, Executive Director


National Health Law Program

211 North Columbis Street, Second Floor

Chapel Hill, NC 27514

(919) 968-6308 / FAX: (919) 968-8855




Oklahomans for Improvement of Nursing Care Homes

1423 Oakwood Drive

P. O. Box 1551

Norman, OK  73070

(405) 364-5004 / FAX: (405) 364-5004


Joanna Deighton



Alliance for Better Nursing Home Care 

422 Post Road, Suite 204

Warwick, RI  02888

(401) 785-3340 / FAX: (401) 785-3391

Roberta Hawkins, Executive Director



Social Action Group on Aging

P. O. Box 150752

(615) 297-2391 / FAX: (615) 385-2157

Leonard Hill


Tennessee Coalition for Nursing Home Reform -

Council of Community Services

2012 21st Avenue, South

Nashville, TN  37212

(615) 343-2561 - Sharon Shields

(615) 228-8935 - Art Williams



Advocates for Nursing Home Reform

16908 South Ridge Lane

Austin, TX  78734-1235

(512) 266-1961 / FAX: (512) 266-3160


Marie B. Wisdom


Nursing Home Victims Coalition

5010 North Fresco

Austin, TX  78731

(512) 453-1770 / FAX: (512) 453-2499

Nancy McCabe


Texas Advocates for Nursing Home Residents 

4033 Congressional

Corpus Christi, TX  78413

(512) 851-0351 / FAX: (512) 851-0515


Gary Nell Harper


Texans For the Improvement of Long Term Care

4545 Cook Road, #303

Houston, TX  77072-1125

(281) 933-4533 / FAX: (281) 498-6343


Sam Perlin



Friends and Relatives of Nursing Home Residents

1347C South Main Street

Harrisonburg, VA  22801

(540) 433-0313 / FAX: (540) 433-2202

Anne See


Virginia Friends & Relatives of Nursing Home Residents

1426 Claremont Avenue

Richmond, VA  23227

(804) 644-2804 / FAX: (804) 644-5640

Joani Latimer



Citizens for the Improvement of Nursing Homes

4649 Sunnyside North, Suite 100

Seattle, WA  98103-6900

(206) 545-7053

(888) 322-2464

Jan Kavadas


Resident Councils of Washington

220 Canyon View Road, East

Belfair, WA  9852

(360) 275-8000  Phone/FAX


Sharon McIntyre



Citizen Advocates for Nursing Home Residents

4565 North 126th Street

P. O. Box 104

Butler, WI  53007-0104

(414) 783-7161 / FAX: (414) 781-6565

Robert Snow



Concerned Citizens for 

Quality Nursing Home Care

240 South Wolcott Street, Suite 206

Casper, WY  82601

(307) 266-6659

Beverly Miller


You may contact us @ 


Families For Improved Care

Donald Greenberg

3440 Olentangy River Road

Columbus, Ohio  43202

(614) 267-0777



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